Areas of use


Customers who do not use direct debit

Customers who do not use direct debit

Automate your payment processes by offering invoice payments with our bar code. Avoid the manual handling of customer payments.

Cash payments

Cash payments

Avoid costs for cash logistics, automated pay stations and service centre staff.

Prepayments

Prepayments

Charge the prepaid smart meter comfortably and easily without an own infrastructure. Barzahlen provides a fully automated process with real time confirmation.

Dunning

Dunning

Increase incoming payments and enable short term payments by accessing the cash reserves of your customers. Reduce your dunning and disconnection processes.

Refunds

Refunds

Enable cash-based refunds without bank fees for cheques and service centre staff.

Advantages


Automated payment

Automated payment

Trust in an economical and automated processing of payments. Comfortable, uncomplicated and risk-free.

Increased payments

Increased payments

Thanks to an uncomplicated and anonymous payment with cash you increase incoming payments resulting in less dunning and disconnection processes.

Payment confirmation in real time

Payment confirmation in real time

After payment receipt the cash register system sends a payment confirmation in real time to your utility company.

100% payment guarantee

100% payment guarantee

As soon as your customer pays at the retail partner store, you and your customers have a 100% payment guarantee.

Modern and customer oriented image

Modern and customer oriented image

Your company benefits from a modern and customer oriented image.

How it works


Receive bar code


You send a payment slip by mail, e-mail or SMS to your customer. Alternatively, your customer downloads the payment slip on your website or you hand it to the customer in person at your service centre.

Pay at retail partner


Pay at retail partner

The bar code gets scanned at the next available Barzahlen retail partner store and the customer pays his invoice easily.

Receive comfirmation


Receive comfirmation

You receive a payment confirmation in real time.

Store locator


  • Rewe
  • Penny
  • dm
  • real
  • mobilcom-debitel
  • Penny
  • UGDE

    References


    Municipal Utilities Düsseldorf

    Municipal Utilities Düsseldorf

    Michael Inden, CFO Municipal Utilities Düsseldorf

    The Municipal Utilities Düsseldorf have been using Barzahlen for several years now. After a test phase for customers who have historically paid at automated pay stations, we have decided to intoduce Barzahlen for all customers in claim management and disconnection. In retrospective, this was the right decision. Customer acceptance is above average. Additionally, we benefit from increased incoming payments and automated processing of payments resulting in less dunning and disconnection processes.
    E.ON

    E.ON

    Stefan Kreitmayer, E.ON Energie Deutschland GmbH

    The E.ON Energie Deutschland GmbH offers Barzahlen since October 2014 to their electricity and gas customers. Barzahlen serves as an alternative in telephone claims management that enables short-term payments before disconnections. The real time payment confirmation enables an immediate cancellation of disconnections by the national distribution network agency. Moreover, customers may automatically trigger payment slips for their invoices at eon.de/barzahlen since May 2015 in connection to our digitlization initiative.
    • eon
    • ewv
    • new
    • Stadtwerke Düsseldorf
    • KommEnergie
    • Energiesaarlorlux
    • EnBW
    • enviaM
    • LSW
    • Pfalzwerke
    • SWB
    • Stadtwerke Neumünster
    • Stadtwerke Leipzig
    • evm
    • Wuppertaler Stadtwerke
    • Thüringer Energie

    Integration


    API

    API

    You integrate Barzahlen through an API in your core bank system.

    Cashdesk

    Cashdesk

    Use our Cashdesk tool to create payment slips for your customers. No integration and minimum costs.

    Integration partners


    DSC

    DSC

    DSC GmbH

    As a long term SAP Service Partner with Recognized Expertise in SAP for Utilities and SAP CRM, having more than 20 years of industry specific experience, DSC ranks among the top consulting companies serving the utilities industry. DSC offers a comprehensive software and services portfolio. It has proven its expertise in more than 1.500 successful projects. In addition, more than 600 customer’s installations give evidence of the quality of software solutions offered by DSC. The integration of “Barzahlen” into your existing SAP IS-U processes is achieved via the DSC product “Barzahlen-Framework”.

    rhenag

    rhenag

    rhenag Rheinische Energie AG

    The rhenag Rheinische Energie AG is modern utility company as well as a solution partner. It was founded in 1872 in Cologne. One core product is the software lima® that is designed by rhenag-IT. With lima® is rhenag the only utility company that is also a software solution provider. lima® is particularly designed for the German market and for the needs of modern utility companies.

    SIV

    SIV

    SIV.AG

    SIV.AG has been one of the leading solution providers for the energy and water distribution companies for more than 20 years. Established in 1990, the software and consulting company hires more than 300 employees. Over 290 enterprises only in Germany trust in the software solution kVASy®. Public utility companies, network and transmission grid operating companies, communal associations, energy suppliers, multi-service specialists, data processing centres, regional suppliers of all sizes and structures are among the users of the application. On the international market, more than 40 million bills for energy consumption are processed yearly with the help of kVASy®. Today, EVN Bulgaria with its 1.8 million customers is the largest user of the solution by SIV.AG. Innovative process-oriented technologies, a close strategic partnership with the world market leader Oracle as well as profound market expertise are the key success factors of SIV.AG.

    HTS

    HTS

    HTS Systeme GmbH

    HTS Systeme looks back at 19 years of experience in the development and production of prepayment systems for the energy market. To date, four generations of prepayment meters, developed in close collaboration with utilities, have performed remarkably well for more than 260 utility companies. Quality Assurance measures accompany every product from conception to customer delivery. The cooperation of DSC, HTS and CPS (Barzahlen) offers a well balanced, comprehensive solution for real-time integrated prepayment meter usage with blanket coverage.

    To integrate Barzahlen in Wilken, Schleupen and others, please contact the individual company.

    Simple integration in SAP


    Barzahlen can be integrated in to your SAP very easily. Please contact us for further information.

    Barzahlen in prepayment


    Charge the prepaid smart meter comfortably and easily without an own infrastructure. Barzahlen provides a fully automated process with real time confirmation.

    Our Cashdesk solution


    Our Casdesk solution for your call centre enables short-term payments by real-time confirmation. Reduce your costs for dunning and disconnection processes.

    Contact


    Frank Weinmann

    General manager - Head of Utilities and Public Services
    Tel.: +49 (0) 30 346 46 16 36

    Please do not hesitate to contact us in case you have any questions on Barzahlen.